Trust
Data and security
You are being asked to share project material that may be commercially sensitive and may belong to your clients or alliance partners as much as to you. Here is exactly what happens to it.
It is never used to train anything
Not by us, and not by the AI providers that process it. Their commercial terms prohibit training on anything sent through the API, and that material is deleted from their systems within thirty days rather than held indefinitely. We train nothing of our own on it either. If your client contract requires that nothing is stored at all, say so and we will arrange it before you send a file.
- Never used in another firm’s submission
- Never published or referenced without your written agreement
- Never shared with anyone beyond the provider processing it, without asking you first
What we ask for, and who sees it
Project reports, fee proposals, correspondence, meeting minutes, site instructions, spreadsheets, drawings, photographs, certificates, registers, debriefs, transcripts, voice notes and past submissions. Only what is relevant to the entry, and only what you are permitted to share.
One person reads it. No other client has access. It sits on our own systems, encrypted in transit and at rest.
If some of it is contractually restricted, tell us what cannot leave your office and we work with what can. We would rather build a narrower entry than cause you a problem.
Deleting it
Ask, and everything you sent plus everything derived from it is deleted within thirty days. You can ask at any time, for any reason, and you do not have to explain why. If you would rather it went straight after a submission is delivered, say so at the start and that becomes the arrangement.
If something goes wrong
If your information is ever compromised you will hear it from us, promptly and directly: what happened, what was affected and what is being done about it. You will not find out from anyone else.
Ask anything about this before you send us a single file. hello@probative.com.au
Start with two answers.
Send an award you are actually entering and whatever project material you already have. You get two complete answers, the case we would make, the questions we would send your team and the claims that one more fact would unlock.
Credited in full if you go ahead. If you read it and walk away, you owe nothing further.